1. Introduction

Welcome to XCM. These Terms and Conditions govern your access to and use of XCM’s services, including our conversation and process automation solutions. By using our services, you agree to comply with these terms. Please read them carefully.

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2. Use of Services

• Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use XCM’s services. By using our services, you confirm that you meet this requirement.

• Authorized Use: You agree to use XCM services only for lawful purposes and in accordance with these terms. You are responsible for ensuring that your use does not violate any applicable laws or regulations.

• Account Responsibility: If you create an account with XCM, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

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3. Intellectual Property

• Ownership: All content, software, and materials available through XCM’s services, including but not limited to logos, designs, text, graphics, and code, are the property of XCM or its licensors and are protected by intellectual property laws.

• Limited License: XCM grants you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal or business purposes, subject to these terms. You may not copy, modify, distribute, or create derivative works from any part of XCM’s services without our prior written consent.

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4. User-Generated Content

• Content Ownership: You retain ownership of any content you submit, post, or display while using XCM’s services. However, by submitting content, you grant XCM a worldwide, royalty-free, non-exclusive license to use, reproduce, and distribute that content as necessary to provide our services.

• Content Responsibility: You are solely responsible for the content you upload or share via XCM’s services. You agree not to upload or share any content that is unlawful, harmful, defamatory, or infringes on the rights of others.

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5. Prohibited Activities You agree not to:

• Use XCM’s services for any illegal purpose.

• Attempt to gain unauthorized access to our systems, networks, or data.

• Disrupt or interfere with the security or operation of XCM’s services.

• Use automated systems, bots, or scraping tools to access our services without permission.

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6. Service Availability

• No Guarantee: While XCM strives to provide reliable services, we do not guarantee that our services will be available at all times or that they will be free from interruptions, errors, or delays.

• Modifications: XCM reserves the right to modify, suspend, or discontinue any part of our services at any time without notice. We are not liable for any losses resulting from such modifications or interruptions.

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7. Limitation of Liability

• Disclaimer: XCM provides its services on an "as-is" and "as-available" basis. To the fullest extent permitted by law, XCM disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

• Limitation: XCM, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if XCM has been advised of the possibility of such damages.

• Maximum Liability: In no event shall XCM’s total liability to you for all claims exceed the amount you have paid to XCM for services in the preceding six months.

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8. Indemnification

You agree to indemnify, defend, and hold harmless XCM and its affiliates from and against any claims, liabilities, damages, losses, or expenses arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.

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9. Termination

• Termination by You: You may stop using XCM’s services at any time by deactivating your account or discontinuing your access to our services.

• Termination by XCM: We reserve the right to suspend or terminate your access to XCM’s services at our discretion, without notice, for any reason, including if we believe you have violated these terms or engaged in unlawful activities.

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10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Tech City, Texas, for the resolution of any disputes.

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11. Changes to Terms

XCM may update these Terms and Conditions from time to time. If we make significant changes, we will notify you by email or through our services. Your continued use of XCM’s services after the changes take effect constitutes your acceptance of the revised terms.

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12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:​

Email: info@xcm.ai